Solutions · Retail
Bring shoppers back, again and again.
Drive footfall and loyalty with personalised offers across channels.
Typical workflows
- Purchase → Loyalty points SMS
- Birthday → WhatsApp offer
- Inactive 60 days → Win-back email
Industry challenges
What's holding growth back
- Low repeat visits
- Generic promotions
- Loyalty engagement
- Festive peaks
Loyalty updates
Points and reward notifications.
Personal offers
Segmented WhatsApp and SMS campaigns.
Festive campaigns
Scale up during peak seasons.
Recommended channels
The right channel for every moment
SMS
Bulk, transactional & OTP SMS
Business API messaging & automation
Campaigns, drip & transactional email
RCS
Rich, interactive business messaging
More repeat visitsHigher loyaltyMeasurable campaigns
FAQs
Retail questions
Yes, audiences can be segmented by attributes such as store, city or purchase history.
Yes, campaigns are designed to scale during peak seasons with scheduling and throttling controls.
You can target customers inactive for a chosen period with a personalised offer across email, SMS or WhatsApp.
See VynRexa for Retail.
Talk to our team about the right channels and plan for your business.