Solutions · Hospitality
Guest experiences that start before check-in.
Confirm bookings, share offers and support guests throughout their stay.
Typical workflows
- Booking → Confirmation
- Pre-arrival → Upsell offer
- Checkout → Review request
Industry challenges
What's holding growth back
- Booking confirmations
- Pre-arrival upsells
- Guest requests
- Review collection
Booking updates
Instant confirmations and reminders.
Upsell offers
Rich RCS and WhatsApp offers.
Concierge chat
Shared inbox for guest requests.
Recommended channels
The right channel for every moment
SMS
Bulk, transactional & OTP SMS
Business API messaging & automation
Campaigns, drip & transactional email
RCS
Rich, interactive business messaging
More direct bookingsHigher upsell revenueBetter reviews
FAQs
Hospitality questions
Yes, through the unified inbox on WhatsApp and other channels.
Yes, you can design journeys that send rich WhatsApp or RCS offers a set number of days before check-in.
Automated post-stay messages can ask guests for feedback and route unhappy responses to your team first.
See VynRexa for Hospitality.
Talk to our team about the right channels and plan for your business.