Every customer conversation in one place.
Bring WhatsApp, SMS replies, RCS and email conversations into a shared team inbox with assignment and context.
Unified Inbox
Every conversation, one inbox
- 1Connect channels
- 2Invite team
- 3Set routing rules
- 4Resolve & report
Core benefits
Why businesses choose VynRexa Unified Inbox
Shared workspace
Teams collaborate without missing a message.
Full context
See each customer's history across channels.
Faster resolution
Assign, tag and resolve with ease.
Key capabilities
Everything you need, built in.
Capabilities designed for teams of every size.
- Multi-channel inbox
- Assignment & routing
- Tags & notes
- Canned responses
- AI reply suggestions
- SLA tracking
Welcome to VynRexa
Every Channel, One Connection.
Sent
2,48,760
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Delivered
98.6%
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Engagement
36.7%
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Conversions
12.4%
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Your Channels
Use cases
Built for real business moments
Use case 01
Support teams
Resolve queries from every channel.
Use case 02
Sales teams
Follow up on leads instantly.
Use case 03
Operations
Coordinate deliveries and bookings.
Integrations
Connects with your existing stack
APIs, webhooks and integrations designed to plug Unified Inbox into your CRM, store and internal systems.
FAQs
Unified Inbox questions
The inbox is designed for WhatsApp, SMS, RCS and Email conversations.
Let's talk about Unified Inbox for your business.
Talk to our team about the right channels and plan for your business.