
Frequently asked questions.
Everything you need to know about VynRexa. Can't find an answer? Contact our team.
SMS
VynRexa is designed for promotional, transactional and OTP SMS with DLT-ready workflows for India. Our team will guide you through sender ID and template registration during onboarding.
Pricing
Pay As You Go has ₹0 base subscription. Starter is ₹999/month, Growth ₹2,999/month and Business ₹7,999/month. Usage, onboarding and taxes are additional.
No. Communication usage is always billed separately unless an explicitly configured allowance is agreed. No unlimited messaging is included.
Yes, Pay As You Go uses prepaid communication credits with no monthly platform commitment. Usage, setup and provider fees still apply.
Applicable delivered-message category, recipient country, provider charges and current Meta pricing rules apply. Indicative selling targets are not guaranteed invoices.
Contact Sales to agree changes, effective dates and billing adjustments. Features remain subject to activation.
Annual subscriptions are ₹9,990 Starter, ₹29,990 Growth and ₹79,990 Business, approximately 17% less than twelve monthly payments. These are total annual charges.
Pricing depends on channels, volume and support level. Contact our team for a tailored quote — we do not publish fixed rates until plans are finalised.
No. GST, government, DLT, Meta, telecom, provider and other third-party charges are additional where applicable. Tax estimates appear only if configured.
Yes. SMS packs depend on billable segments, selected route and eligibility. One message is not necessarily one SMS segment.
Availability depends on operator coverage, supported devices, brand verification and provider agreements. Request RCS Quote; detailed provisional rates remain hidden until verified.
API and webhooks are available where enabled. Standard integration starts from ₹4,999 for agreed scope; custom work is separately quoted.
Yes. Users, contacts, workflows, channel rates, integrations and SLA can be agreed by quotation.
No. Model usage, provider consumption and custom setup are additional. Advanced functionality remains enquiry-only until implemented and activated.
No. Ad spend, credits, platform fees, influencers, shoots, software and custom production are separate. Full SEO is separately quoted.
Assisted WhatsApp onboarding and SMS DLT documentation assistance are ₹1,499 each as VynRexa service charges, not official fees. Provider and government fees are additional.
Select your services in the estimator and submit contact details and consent. Your server-checked estimate is saved for staff follow-up only when you submit.
We help you set up a WhatsApp Business account, verify your business, and register message templates. Approval timelines depend on Meta's review process.
Yes. VynRexa's email capability is designed around audience segmentation, reusable templates, domain authentication and unsubscribe handling.
RCS
RCS brings rich cards, carousels, images and suggested actions to the native messaging app on supported Android devices, with a verified business sender.
API
Yes, VynRexa is built API-first. Detailed API documentation is being prepared — request early API access from the Developers page.
Security
We design our data practices around India's DPDP Act, with access controls, encrypted transport and minimal data collection.
Support
Every customer gets onboarding assistance. Growth and Enterprise customers receive priority and dedicated support.

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